Find out everything you need to know about swimming with us
Booking is simple, check availability, create an account and book directly through your account.
You can join a class at any time in the term, no need to wait until the start of a new term, as our progressive lesson plans are adaptable for every unique child
Near the end of term current swimmers are invited to re-enrol via email.
If your chosen class is currently full, you can join the waiting list by signing into your account.
If a space becomes available mid-term, everyone on the waiting list for that class will be emailed.
Near the end of term, once all current swimmers have had a chance to re-enrol, everyone on the waiting lists will be able to book any remaining availability. You will be sent an email reminder closer to the time.
Waiting lists are kept up-to-date for each term so you may need to join the waiting list again if your preferred class does not become available.
Payment must be made in advance online either in full via credit/debit card or in 3 installments via setting up a direct debit.
If you start part way through a term the installment option may not be available.
1. Current swimmers get priorty for new terms. You will receive a confirmation email near the end of the term with the dates and price of the next term.
2. Your confirmation email will be for the same time and day that you currently swim. You will then have 1 week to confirm and pay.
3. What if you wish to swap time and day? After the confirmation deadline you will be able to change to any available spaces that have come up. To swap time or day you will need to log in to the account you created when registering and click 'Change' next to your booking.
5. Two days later any remaining spaces will be opened up to the waiting list.
Certificates are handed out in the last lesson of each term. It is £4 for a premium Swim Teachers Association certificate and embroidered badge.
The price for this has been added to the terms fees so you don't have to do anything!
We offer lessons for all ages so children can come along at any age or stage.
We accept babies from birth onwards at East Winch, provided their umbilical cords are healed.
Dads and Grandparents are more than welcome to classes, useful for the first 6 weeks when Mums can't get in the water.
We accept children from age 4 at Feltwell.
All lessons are 30 minutes long, the UK standard for swimming lessons.
Babies and toddlers up until they are toilet trained must wear either:
We also recommend babies under 3 months old wear a thermal wetsuit/body suit to keep them warm in the water. As babies are not able to regulate their own body temperature and swimming is much nicer for them if they are warm.
Pre-school and children of school age should wear a swimming costume or swimming shorts. Boys should wear swimming trunks, not baggy shorts, as these can weigh them down and make swimming hard work, wearing rash vests also makes swimming much harder work.
It is a requirement for all children in lessons without parents in (Beginners class and up), to wear a swim hat. Please ensure their hat is on prior to the start of the lesson.
We encourage children from 3 years and up to wear goggles as soon as they are comfortable wearing them (practicing in the bath is a great idea!). It is worth getting a decent pair of goggles, flimsy goggles let in water, are uncomfortable and can waste a lot of time in lessons sorting them out.
We do not suggest bringing goggles that are tinted where the eyes cannot be seen, it is quite important for the teacher to be able to see a child's eyes so they can better judge how they are feeling.
Any adults going into the water should wear appropriate swim wear. Rash rests, t-shirts and swim hats are allowed for warmth and modesty.
We recommend bringing goggles to wear with children around 3 years of age to encourage them to wear goggles too.
We actively encourage wearing t-shirts with babies, as this is a great tool for allowing babies to hold on with ease.
Baby & Preschool Checklist:
Beginner Classes and Above Checklists:
Yes we can arrange catch-up lessons, just email us and we can let you know what availability we have.
Catch-up lessons must be taken in the same term as the missed lesson.
Please note, as we have very small class sizes catch-up lessons are not always available.
Yes there is space to sit on poolside in both locations. Please remain quite whilst spectating to allow the teachers and swimmers to concentrate.
Additional spectators (grandparents etc) are allowed but please be mindful space on poolside is limited.
No, we have a no photos or videos policy on poolside and in the changing room, in line with safeguarding guidelines.
Please do not take any photos or videos, even if you think your child is the only one in the shot.
Based on health guidelines from the NHS, babies do not have to wait to have their vaccinations before going swimming.
Here is a link to the NHS guidelines.
If your baby is premature, please check with your health practitioner first.
It's best to stay out of the pool if you or your baby/child are feeling unwell.
If you or your baby/child have any significant illnesses, including covid-19, chicken pox, conjunctivitis, vomiting or diarrhoea, please stay at home.
For covid-19 please do not attend until a negative result has been given.
For chicken pox the scabs must have dried out and crusted over before returning to the pool.
Conjunctivitis must have completely cleared up before returning to the pool.
Please give 48 hours after vomiting or diarrhoea before returning to the pool.
If in any doubt please contact your health care provider.
Footwear
No footwear must be worn in the pool area, at our East Winch location no footwear must be worn in the changing room as well.
At East Winch please remove all shoes before entering the changing room, we also provide single use blue shoe covers, please dispose of these in the bin provided after one use. If your shoes are particularly muddy please use 2 shoe covers per foot. Alternatively, bring a clean pair of 'indoor' shoes to change into.
At Feltwell shoes must not be worn in the pool area, please remove your shoes or bring a clean pair of 'indoor' shoes to change into.
Food and Drink
For cleanliness and pool hygiene, we operate a strict no food or drink (water is allowed) inside either buildings. This includes the reception areas and changing rooms. Any food that ends up on the floor will inevitably end up on peoples feet and therefore the pool.
Cosmetics
Please refrain from wearing perfume, creams, oils and makeup on swim day. All cosmetics can interfere with the pool chemicals.
Jewellery
All jewellery and watches should be removed before entering the pool.
Talcum Powder
Please do not use talcum powder or baby powder in the changing rooms, it can clog up the non-slip flooring.
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